Returns & Exchanges
At The Witch's Moon, we want your sacred space to feel perfect; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Please note that opened ritual kits, herbs, and oils are non-returnable due to their energetic and artisanal nature.
Return Process
- 1.Initiate the Request
Email our coven support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Carefully pack the unused items in their original packaging to ensure they are protected from damage during transit back to our sanctuary.
- 3.Ship the Items
Affix the provided shipping label or use a tracked carrier of your choice to send the package to our returns processing center.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.